Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Email address and name
• Payment information (processed securely through Stripe)
• Account preferences and settings
• Communication history with our support team

Usage Information

We automatically collect:

• Website URLs you submit for analysis
• Analysis requests and results
• Service usage patterns and preferences
• Device information and IP addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our competitive analysis services
• Process payments and manage subscriptions
• Send analysis reports and service notifications
• Provide customer support
• Understand usage patterns to enhance our Service
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Service Providers: Third-party services that help us operate (Stripe for payments, SendGrid for emails, OpenAI for analysis)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Secure payment processing through Stripe

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Analysis results are typically retained for the duration of your subscription to provide historical comparisons.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Export your analysis data
• Opt out of non-essential communications
• Object to certain data processing activities

To exercise these rights, please contact us at help@ondeliveri.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Third-Party Services

Our Service integrates with third-party providers:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• SendGrid: Email delivery services
• OpenAI: AI analysis capabilities
• Supabase: Database and authentication services

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: help@ondeliveri.com
Subject: Privacy Policy Inquiry